Service & support
Solar Panel Repair, Cleaning & Maintenance in West Kelowna
Output down? Inverter showing a fault? Panels filmed with smoke and ash after fire season? We service solar across the Westside, whoever installed it.
Solar Service Across the Westside
Solar panels need little maintenance, but not none. The panels can last decades. The inverter is the part that usually fails first, because it is the hardest-working electronics in the system, and most home systems will need one replaced at some point.
Output can also drift down with no obvious sign. The Westside sits close to the fire interface, and a smoky August leaves a film of smoke residue and fine ash across the glass. Pollen and vineyard dust settle in spring, pines on the slope above grow into the afternoon sun, or one panel fails and quietly drags down its whole string.
We service systems all over West Kelowna, Westbank and Peachland, whoever installed them. A lot of our calls come from owners whose original installer has closed, been sold or stopped answering the phone.
It is worth booking a check if production is clearly lower than the same month last year, the inverter shows a fault or has gone dark, one panel reads low in your app, there is a film or streaks on the glass after fire season, you have had heavy snow or hail, or nobody has been on the roof since switch-on. None of these are emergencies, but they all cost more the longer they are left.
If your system is still under warranty, that changes what you should do next. We check your warranty before quoting any work.
Call 250-250-2525 and describe what you are seeing.
What’s included
What We Service
Low-output diagnosis
We compare production panel by panel or string by string, check for new shading and test the inverter. Most faults are found on the first visit.
Inverter repair and replacement
The most common real failure. When it needs replacing, we tell you whether a like-for-like swap or a battery-ready hybrid is the better use of your money, given how often the Westside loses power.
Smoke, ash and dust cleaning
Deionised water and soft brushes only. Pressure washers and household cleaners damage the anti-reflective coating on the glass.
Panel replacement
For hail damage, delamination or a failed panel pulling down its string. We check your warranty first where you have the paperwork.
Racking and roof penetrations
Loose clamps, rails that shifted after heavy snow, and seals around roof attachments. A leak at a solar mount is a roof problem long before it is a solar one.
Annual inspection
A yearly check of output against expectations, connections, racking and the inverter, ideally after fire season.
Pricing
Solar Service Costs
| Service | Cost |
|---|---|
| Diagnostic call-out | from $159 |
| Inspection & output check | from $219 |
| Panel cleaning (residential array) | from $269 |
| Inverter replacement | $2,300 – $4,800 |
| Panel replacement | quoted after inspection |
Call-out prices cover West Kelowna, Westbank and Peachland. Summerland and the far end of Westside Road may add travel. If a fault is covered by warranty, we tell you and help you claim it instead of charging for the work.
Why us
Why People Call Us for Service
Any installer’s system
Original company gone or not calling back? That is a big share of our service work.
Warranty checked first
If the manufacturer owes you the repair, we say so instead of billing you for it.
Safe cleaning
Deionised water and soft brushes only. We have replaced panels that were damaged by pressure washing.
On the Westside
A service call is a short drive, not a wait for someone coming over the bridge or up from the coast.
After Fire Season: What to Check
- Compare to last year. Look at August and September output in your app against the same months last year.
- Look at the glass. A grey film or specks of ash mean a gentle clean is worth it. Rain alone rarely removes smoke residue.
- Check the inverter. Heat is hard on electronics. Error lights or a dark display need a call.
- Don’t go up yourself. Roofs are dangerous, and hoses at pressure damage panel coatings. We use deionised water and soft brushes.
Process
How a Service Call Runs
Tell us the symptom
Monitoring screenshots, error codes or what changed. That often narrows it down before we arrive.
On-site diagnosis
Panel-level readings, inverter tests and a physical check of the array and racking.
Findings and options
What failed, what it costs, what warranty covers and what happens if you leave it.
Fix and verify
Repair done and output confirmed before we leave.
Areas We Serve
Solar Panel Repair, Cleaning & Maintenance across West Kelowna, Peachland, Summerland and Westside Road.
Our Other Services
- Residential Solar Panel InstallationRooftop solar sized to your BC Hydro bills. From $9,200 installed, less up to $5,000 back.
- Commercial, Winery & Agricultural SolarRoof and ground-mount systems for wineries, orchards and businesses. BC Hydro rebate up to $10,000.
- Off-Grid Solar SystemsStand-alone power with a battery bank and generator backup, sized for December rather than July.
- Solar Battery Storage & Backup PowerBackup for essential circuits when the Westside loses power. Up to $5,000 back with Peak Saver.
Find out what solar would do to your BC Hydro bill.
A free estimate starts with a short phone call. No pressure, no obligation, and a straight answer either way.
250-250-2525