West Kelowna is BC Hydro territory: up to $5,000 back on solar, up to $5,000 on a battery. How the rebate works

Technician on a ladder at the roof edge cleaning dusty solar panels with a soft brush on a pole

Service & support

Solar Panel Repair, Cleaning & Maintenance in West Kelowna

Output down? Inverter showing a fault? Panels filmed with smoke and ash after fire season? We service solar across the Westside, whoever installed it.

Solar Service Across the Westside

Solar panels need little maintenance, but not none. The panels can last decades. The inverter is the part that usually fails first, because it is the hardest-working electronics in the system, and most home systems will need one replaced at some point.

Output can also drift down with no obvious sign. The Westside sits close to the fire interface, and a smoky August leaves a film of smoke residue and fine ash across the glass. Pollen and vineyard dust settle in spring, pines on the slope above grow into the afternoon sun, or one panel fails and quietly drags down its whole string.

We service systems all over West Kelowna, Westbank and Peachland, whoever installed them. A lot of our calls come from owners whose original installer has closed, been sold or stopped answering the phone.

It is worth booking a check if production is clearly lower than the same month last year, the inverter shows a fault or has gone dark, one panel reads low in your app, there is a film or streaks on the glass after fire season, you have had heavy snow or hail, or nobody has been on the roof since switch-on. None of these are emergencies, but they all cost more the longer they are left.

If your system is still under warranty, that changes what you should do next. We check your warranty before quoting any work.

Call 250-250-2525 and describe what you are seeing.

Technician testing a solar panel string connector with a multimeter on a roof
The inverter is usually what fails. Panels last decades, but the electronics that work hardest need replacing first.

What’s included

What We Service

Low-output diagnosis

We compare production panel by panel or string by string, check for new shading and test the inverter. Most faults are found on the first visit.

Inverter repair and replacement

The most common real failure. When it needs replacing, we tell you whether a like-for-like swap or a battery-ready hybrid is the better use of your money, given how often the Westside loses power.

Smoke, ash and dust cleaning

Deionised water and soft brushes only. Pressure washers and household cleaners damage the anti-reflective coating on the glass.

Panel replacement

For hail damage, delamination or a failed panel pulling down its string. We check your warranty first where you have the paperwork.

Racking and roof penetrations

Loose clamps, rails that shifted after heavy snow, and seals around roof attachments. A leak at a solar mount is a roof problem long before it is a solar one.

Annual inspection

A yearly check of output against expectations, connections, racking and the inverter, ideally after fire season.

Pricing

Solar Service Costs

ServiceCost
Diagnostic call-outfrom $159
Inspection & output checkfrom $219
Panel cleaning (residential array)from $269
Inverter replacement$2,300 – $4,800
Panel replacementquoted after inspection

Call-out prices cover West Kelowna, Westbank and Peachland. Summerland and the far end of Westside Road may add travel. If a fault is covered by warranty, we tell you and help you claim it instead of charging for the work.

Get a Free Estimate BC Hydro rebate guide

Why us

Why People Call Us for Service

Any installer’s system

Original company gone or not calling back? That is a big share of our service work.

Warranty checked first

If the manufacturer owes you the repair, we say so instead of billing you for it.

Safe cleaning

Deionised water and soft brushes only. We have replaced panels that were damaged by pressure washing.

On the Westside

A service call is a short drive, not a wait for someone coming over the bridge or up from the coast.

After Fire Season: What to Check

  • Compare to last year. Look at August and September output in your app against the same months last year.
  • Look at the glass. A grey film or specks of ash mean a gentle clean is worth it. Rain alone rarely removes smoke residue.
  • Check the inverter. Heat is hard on electronics. Error lights or a dark display need a call.
  • Don’t go up yourself. Roofs are dangerous, and hoses at pressure damage panel coatings. We use deionised water and soft brushes.
Close-up of solar panel glass and frame reflecting a blue sky
Clean glass, full output. A film of smoke residue can quietly cost several percent until it is washed off properly.

Process

How a Service Call Runs

  1. Tell us the symptom

    Monitoring screenshots, error codes or what changed. That often narrows it down before we arrive.

  2. On-site diagnosis

    Panel-level readings, inverter tests and a physical check of the array and racking.

  3. Findings and options

    What failed, what it costs, what warranty covers and what happens if you leave it.

  4. Fix and verify

    Repair done and output confirmed before we leave.

Find out what solar would do to your BC Hydro bill.

A free estimate starts with a short phone call. No pressure, no obligation, and a straight answer either way.

250-250-2525

Get a Free Estimate

Call 250-250-2525Free Estimate